Opportunities and Growth in the Travels and Tourism Industry
• Vocal Skills: A trained professional in the travels industry must be well versed in more than one language while communicating, preferably in languages that are common to the business (Sims, 2002). This facilitates a better form of communication not only amongst customers but also among business contacts at different part of the world.
• Geography and Terrain analysis: A working knowledge of different terrains and climatic conditions may be a very useful tool in this business as lives depend on decisions taken by the officials when sending tourists off to potentially dangerous locales (Abramowicz, 2009).
• Computer Proficiency: A working knowledge in computers is a very important aspect that employers need to look into because most data transfer as well as banking has to be taken care of through the internet mostly as the tasking may take place over vast distances and hence postage may not be enough to suffice for the time constraints (Botha, Fairer-Wessels and Lubbe, 2006).
• Hospitality Management: although a separate branch of the business, but still is a very important aspect of the job. The officials involved in this part of the job must be extremely well trained and be able to live up to the expectations of the customers (Barrows and Powers, 2009). Cleanliness and hygiene start to play a very large role in this aspect and also manners and hospitability so that the tourists can relax and enjoy their journey.