Tenth is establishing a communication server. This is perhaps directly related to the first strategy. This involves the gathering and sorting of all the information available on the customer and his or her tastes and preferences. After this information has been gathered the task is to enter it in a centralised system. This will give the benefit of dispersing the information to all the branches of the hotel. So should the guest decide to stay at a different hotel in the future then he or she will be able to do so and benefit from the same personalised service.
第十是建立一个通信服务器。这也许是第一个战略直接相关。这涉及到收集和提供的所有信息对顾客和他或她的口味和偏好排序。在这个信息已收集的任务是进入它在中央系统。这将使分散的信息到酒店的所有分支机构的利益。所以如果客人决定呆在未来的酒店不同，那么他或她将能够从相同的个性化服务，效益。
